Remote support

Direct support from your PC

Landax remote support

Support is primarily available via the customer portal, but occasionally it will be appropriate for us to provide support directly in the Landax system. You need to download Join.me or Teamviewer so that we can help you.

Join.me

  1. Visit the join.me website
  2. Click on “Get started” on the homepageJoinMe 1 2021 Landax
  3. Log in/create free user
    JoinMe website login new user
  4. Copy the link and share it with us
    JoinMe link sharing window

 

 

 

 

 

 

 

 

 

Teamviewer

  1. Visit the Teamviewer website
  2. Click on “Download for free” on the homepage
    Teamviewer 1 2021 Landax
  3. Wait for the file to download, or click on “Direct download”
    Teamviewer 2 2021 Landax
  4. Save and open/run the file, then select “Run only”
    Teamviewer 3 2021 Landax
  5. Select “Yes” when Teamviewer asks about access
    Teamviewer 4 2021 Landax
  6. Copy and share the ID and password with us
    Teamviewer 5 2021 Landax

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