Quality management system
A good quality management system is crucial when it comes to ensuring satisfactory delivery for the company.
Essentially, quality management is all about how a company controls processes and activities in order to supply goods and services that meet customers’ quality requirements.
7 principles for good quality management
ISO 9001 is the world’s most recognized quality management standard. It is based on seven principles for good quality management. Using the seven principles to underpin management and your in-house culture will significantly increase your chances of improvement, development, and value creation. The seven principles also clarify the link between systems and humans.
- Focus on customers
- Human involvement
- Process approach
- Evidence-based decision-making
- Relationship management
These are seven relatively simple principles, but navigating according to them can nevertheless be difficult in practice.
Landax provides you with system support for quality management.
The nonconformity module is essential for quality management
Adverse events can occur anywhere. All nonconformities can be registered in Landax, thereby reducing the chances of them happening again. The nonconformity module in Landax has a number of applications and can be used for quality work, internal control, and EHS. This system helps you to keep a summary of immediate action taken, preventive measures, and the potential financial consequences of the nonconformities.
Nonconformities can be entered directly in the module, but you can also communicate events by email or text message, or in the Landax app. Remember to adapt your entry screen according to the type of nonconformity in question: for example, a production nonconformity should include different information to an EHS nonconformity.
You can upload images, documents, tasks, and financial information of significance for the nonconformity entered.
You can also integrate the process with the module for tasks so that you have control over who performs the various tasks and when the job is to be done.
Document management for routines and procedures
The document module allows you to control all kinds of written routines, procedures, instructions, minutes, texts, emails, images, and other kinds of documents and files. All files placed in the Landax document library will be stored, versioned, revised, and distributed, and also sent out for consultation. All documents are placed in your preferred folder structure and are also available across other modules in Landax.
Most ISO standards relating to management define stringent demands in terms of documentation of quality system architecture. This is covered effectively with the Landax process model. You can compile flowcharts here to visualize different processes and workflows. You can link these to employees involved, risk analyses, documents, and other important information.
Creating good, platform-independent flowcharts is a quick and easy task in Landax. This feature is integrated throughout the entire Landax system, so flowcharts can be updated efficiently and shared.
A complete documented workflow also provides a solid basis for determining what the focal point should be in various areas, e.g. risk analysis, EHS, and skills.
Risk analysis with useful tools
Norwegian companies are obliged to perform risk assessments in order to prevent accidents and adverse events. The Landax risk module allows you to map hazards and risks and assess which factors may constitute a hazard financially, environmentally, or in respect of the company’s reputation, or harm equipment or people.
A risk analysis maps or hazards and risks in all aspects of the company’s operations, thereby placing you in a stronger position from which to prevent accidents, nonconformities, and adverse events.
Risks are mapped by creating a risk and vulnerability analysis according to the formula “risk = probability x consequence”. You can create detailed risk descriptions of areas or processes here and establish protection measures and action plans. The overall risk pattern can be viewed in a clear diagram, and you can use this information to determine which threats and hazards require further action. You can record improvements in measures in the action plan, define deadlines and assign tasks to different employees.
Landax increases business capitals
In 2019, Torleif Bratlie, founder and managing director of Landax, launched his concept entitled “The six capitals”. This is all about how success factors can be found in six internal capitals, controlling matters accordingly and hence making it possible to utilize these capitals more extensively.
Bratlie uses the term “capitals” to describe more than just financial assets:
- Human capital
- System capital
- Structural capital
- Data capital
- Relationship capital
- Real and financial capital
As a management tool, Landax helps to increase companies’ structural, system and data capital.
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Take your company’s quality management to a new level.
You can try out the relevant modules and other Landax features for free in our user-friendly demo.